RMC Suspending Routine Visitors & Restricting Public Entrances

Posted 3/19/2020 in Public Health

Effective March 20, 2020

To protect our patients and staff during the continued widespread seasonal influenza activity and outbreak of COVID-19 (coronavirus), Regional Medical Center (RMC) is suspending routine visiting until further notice. Visitors will be allowed in the facility based on the exceptions noted below. 

  • Obstetric patients may have one partner or birth support person
  • Patients who are at the end-of-life may have two visitors at a time 
  • Patients who are minors (under the age of 18) may have one parent or guardian
  • Patients undergoing surgery may have one visitor and remain in the Surgical Services waiting room during surgery.
  • Exceptions may also be made for a caregiver to be with a patient under certain situations. This will be determined on a case by case basis.

NOTE: Visitors that are allowed must stay in the patient’s room during their visit. Once the visitor leaves the patient room, they must leave the hospital. Please note that visitors will not be allowed for patients with a pending or positive COVID-19 test unless needed.

In addition, RMC will begin limiting public entrances on March 20. Those who present to RMC will be screened at the entrance and have their temperature taken. If you have a fever, we will consult with you on the next steps to take.

  • Patients who are well with scheduled appointments at RMC will use Entrance A in River Ridge Pavilion (use Parking Lot 1).
  • Patients who are sick with respiratory-like symptoms or other urgent medical conditions will use Entrance E the Emergency/Surgery Entrance (use Parking Lots 2 & 3).
  • Patients who have an appointment with Regional Family Health in Manchester will use Entrance G if they are well and Entrance G-1 if sick with respiratory-like illness (use Parking Lot 4). Remember, you must call ahead for all appointments at Regional Family Health, including Urgent Care.
  • All other public entrances will be closed.

Effective March 20th, all RMC employees will be required to answer screening questions and have their temperature taken upon entering the facility. This process also includes all Regional Family Health clinic locations.

While we have not had any positive COVID-19 cases in Delaware County, these are preventive measures to safeguard our patients and staff. We understand these changes may be an inconvenience but these steps are very important to help keep everyone as safe and healthy as possible. 

These changes will remain in place until further notice.

We appreciate your cooperation in safeguarding our patients and staff. To keep up-to-date on closures, cancellations, and information related to COVID-19 at RMC, go to regmedctr.org/covid-19.