COVID-19 (Novel Coronavirus)

Am I more safe from COVID-19 indoors or outdoors?

Outdoors. When you are outside, respiratory droplets fall out of the air much more quickly than if you are indoors. With less COVID-19 virus circulating in the air, you have a lesser chance of breathing it in your mouth or nose or getting it in your eyes.

Are people screened when they come to the hospital or clinics?

Yes. Everyone who presents to any of our facilities is screened prior to entry. Screening includes taking your temperature and asking you the following questions.

  1. Do you have a pending test for COVID-19 or have you tested positive in the last 10 days?

  2. Do you have a fever or symptoms such as a cough, difficulty breathing, sore throat or new loss of taste or smell?

  3. Have you been exposed to someone who…

    Has respiratory symptoms or

    Has a pending test for COVID-19 or 

    Has tested positive for COVID-19 in the last 14 days?    

Do face masks prevent COVID-19 from spreading?

By wearing a face covering, YOU the wearer, are helping to prevent potentially infecting others if you are pre-symptomatic or asymptomatic. Covering your face helps reduce the spread of droplets that are expelled into the air during everyday activities like talking, cheering, sneezing, coughing, etc.

Do I have to call ahead for Urgent Care?

Yes, you must call ahead before presenting to Urgent Care in Manchester. If you do not, you will be asked to return to your vehicle to call before entering the facility. This is for your personal safety as well as our staff's. Please call 563-927-7777.

Do I need to social distance if I'm wearing a face mask?

Yes. The CDC and IDPH recommend several interventions to help slow the spread of COVID-19. One of these is wearing a face mask. Another separate measure is to avoid large gatherings and to social distance (keep 6 feet from others). Frequent hand washing is yet another measure. One precaution does not eliminate the need for the others. Put on the face mask. Keep 6 feet from those around you. Avoid large gatherings. Wash your hands frequently. Do it for those around you.

Does my face mask need to cover my nose?

Yes. Respiratory droplets are expelled out of both your mouth and your nose. Your face mask needs to fit snugly over the bridge of your nose and chin, creating the best possible seal.

If you leave your nose uncovered, you are risking inhaling and expelling viral particles. You also risk self-contamination from the exterior of your mask.

How do I prevent getting COVID-19?

COVID-19 (Novel Coronavirus) is a new virus. There is currently no vaccine to provide immunity from the virus. These practices will help reduce your risk of contracting COVID-19.

  • Clean your hands often
  • Keep 6 feet of physical distance from others
  • Wear a face mask in public (that covers your nose and mouth)
  • Avoid touching your eyes, nose, and mouth
  • Avoid close contact with others
  • Cover coughs and sneezes
  • Stay home when you are sick
If I was EXPOSED to COVID-19, what do I do?

Click here for the Q&A Updated Quarantine Guidelines from Delaware County Public Health (as of 12/02/20).

Read more on the CDC site--click here.

If I've had COVID-19, am I immune to getting it again?

Possibly. However, this virus is new and much more testing and research needs to be done so there is not enough information currently to determine immunity after having the disease.

Is COVID-19 more serious than the flu?

Yes. COVID-19 (Novel Coronavirus) is a new virus. Since it is new, everyone is susceptible to it and experts are still trying to identify the death rate associated with the virus. Current data suggests COVID-19 is at least three times more deadly than the seasonal influenza (flu) and it is more contagious.

Is it safe to wear masks? Do you breathe in carbon dioxide?

Masks and other face coverings are not airtight. Therefore, carbon dioxide cannot accumulate in dangerous amounts in the space between your face and the mask.

In fact, the extra layers of cloth between the wearer and others reduces the number of droplets that are expelled into the air during everyday activities. (e.g. speaking, singing, cheering, yelling, sneezing, coughing)

Is there a vaccine for COVID-19?

Yes. CLICK HERE for vaccine resources.

Is wearing the same mask all week ok?

No. The CDC recommends routinely washing cloth face masks after each wearing. You can put them in the washing machine and dryer with other clothes.

Don’t forget, wearing a face mask does not replace the need to wash or sanitize your hands frequently or the need to physically distance from others.

And, remember to avoid touching your face and face mask.

Should I be tested for COVID-19 if I was EXPOSED?

Testing is recommended for those exposed to COVID-19. Click here for the Q&A Updated Quarantine Guidelines from Delaware County Public Health (as of 12/02/20).

Read more on the CDC site--click here.

Should I wear gloves to the store?

No. According to the Centers for Disease Control (CDC), the only time it is recommended to wear disposable gloves is when you are cleaning and disinfecting surfaces or if you are a healthcare worker or someone caring for a COVID-19 patient.

There are reasons why gloves aren’t always an effective protection measure outside of direct patient care. There could be a tear in the gloves or you could put them on or take them off incorrectly. However, the most important reason to not wear gloves is they give you a false sense of security - and you end up touching many things you shouldn’t, including your face, leading to self-contamination. Any germs that might be on your gloves can be transferred to all other surfaces and items you touch (such as those in your purse, etc.) In addition, there is a nationwide shortage of personal protective equipment (PPE) for healthcare workers, and this includes disposable gloves.

What do I do if I test positive for COVID-19?


Stay home and isolate from others in your household until:

  • At least 10 days have passed since your symptoms first appeared
  • You have had no fever for at least 24 hours without the use of fever-reducing medicine
  • Your symptoms have improved

If you have severe, advanced immunosuppression, you should isolate until:

  • 20 days post symptom onset or the date of your test


Stay home and isolate from others in your household until:

  • 10 days have passed since being tested

You previously had COVID-19 (lab confirmed) and have since recovered and remain asymptomatic. You’ve been re-exposed. Now what?

  • Retesting is not recommended within 3 months after you first experience symptoms(or date of test if asymptomatic) for your initial COVID-19 infection
  • Quarantine is not recommended in the event of close contact with an infected person during the 3 month time period after your initial COVID-19 infection as long as you remain asymptomatic (e.g. has not developed symptoms of new illness)
  • If you develop new symptoms consistent with COVID-19, you should be clinically evaluated and re-testing may be considered if there is not an alternate diagnosis. You should be isolated again if your symptoms developed within 14 days after close contact with a new COVID-19 case.

If you start to experience severe symptoms such as chest pain, shortness of breath, or difficulty breathing, call your healthcare provider right away.

What is an "approved face covering"?

An approved face covering is a 2-layer face mask that fits snugly to your face. When worn, both your nose and mouth needs to be covered.

Face shields and gaiters are NOT considered face coverings.

(NOTE: Per the CDC, if it is a 1-layer gaiter, it is not an approved face covering; if it is a 2-layer gaiter, it is approved per the CDC. However, at RMC, we continue to require people to wear a face mask. Gaiters are not allowed.)

What is considered being "EXPOSED" to COVID-19?

An individual is considered exposed if they have had close contact with a laboratory confirmed positive case. 


  • All members of your immediate household/residential setting.

  • Any person who was within 6 feet of you for more than 15 consecutive minutes. See Special Notes Below***

  • Any person who had unprotected contact with your body fluids and/or secretions. For example, you coughed or sneezed on them, you shared utensils, a cup, or saliva with them, or they cared for you without wearing appropriate protective equipment.

  • If you work or study in a setting where you could have gotten COVID-19 or passed it on to others, please tell your workplace or school so that they can advise others to test and/or quarantine as needed.

***SPECIAL NOTES: Close contacts who are not members of your immediate household/residential setting do NOT need to quarantine IF an approved face covering was worn consistently and correctly by BOTH the positive case and the close contacts.

  • An ‘approved face covering’ is a 2-layer face covering.

  • ‘Consistently worn’ means the face covering was worn the ENTIRE TIME you were together.

  • ‘Correctly worn’ means the recommended 2-layer face covering was snug on the face, covering BOTH the nose AND the mouth. These close contacts should self-monitor for symptoms for 14 days after exposure.

  • Face shields and 1-layer gaiters are NOT considered approved face coverings. Quarantine is still required if one or both people were only wearing a face shield or 1-layer gaiter. 

What is the Quarantine Guidance for those exposed to COVID-19?

You must stay home. Separate yourself from others in your household/residential setting. Monitor your health
daily. You are required to quarantine because you could develop COVID-19 due to your exposure. If you’re
infected, you can easily spread it to others. 

Quarantine (staying in your home or another residence) is used to keep someone who has been exposed to COVID-19 away from others. Quarantine helps prevent spread of disease before a person knows they are sick or if they are infected with the virus without feeling symptoms.


  • If the infectious person is an immediate household/residential setting member, you must quarantine away from this person(s). If you cannot quarantine from or if you continue to care for the infected person(s), the amount of time you will have to quarantine will be longer. Contact Delaware County Public Health for detailed guidance in this situation.
  • Your quarantine can end after Day 7 of your last contact with the infected person IF you get tested for COVID-19 no earlier than Day 5 of your quarantine with a negative result and IF you have no symptoms.

Example: Exposed 12/01/20
Day 0 is 12/01/20
Day 1 is 12/02/20
Day 2 is 12/03/20
Day 3 is 12/04/20
Day 4 is 12/05/20
Day 5 is 12/06/20 (CAN GET TESTED)
Day 6 is 12/07/20 (CAN GET TESTED)
Day 7 is 12/08/20 (CAN GET TESTED)
Day 8 Release Day is 12/09/20 (if you test negative and have no symptoms)

  • If you choose to not get tested, your quarantine can end after Day 10 of your last contact with the infected person IF you have no symptoms.

Example: Exposed 12/01/20
Day 0 is 12/01/20
Day 1 is 12/02/20
Day 2 is 12/03/20
Day 3 is 12/04/20
Day 4 is 12/05/20
Day 5 is 12/06/20
Day 6 is 12/07/20
Day 7 is 12/08/20
Day 8 is 12/09/20
Day 9 is 12/10/20
Day 10 is 12/11/20
Day 11 Release Day is 12/12/20 (if you have no symptoms)

  • You must stay in quarantine as noted because this is how long it can take for signs and symptoms of COVID-19 to develop (incubation period). During this time, you could spread COVID-19, even if you don’t have any symptoms or if you only have mild symptoms.
  • You must quarantine until you are no longer at risk for spreading COVID-19. Until this time, you may not leave your place of quarantine or enter any other public or private place, except to receive necessary medical care or a test for COVID-19 (which is recommended for close contacts).
  • After stopping quarantine, you should watch for symptoms until 14 days after exposure. If you begin having symptoms, immediately self-isolate and contact your healthcare provider.
  • If at any time during your quarantine, you begin having symptoms of COVID-19 such as new loss of taste or smell, cough, difficulty breathing, sore throat, headache, nausea/vomiting or body aches reach out to your healthcare provider for testing (even if you already were tested and the result was negative at that time).
When and how will the public know the COVID-19 vaccine is available for everyone?

The short answer, as of right now, is there is not additional information to provide on the exact availability timeline.

As Delaware County Public Health and Regional Medical Center in Manchester learn more about the phases of distribution, updates will be provided via normal communication channels of local newspapers, radio stations, and social media.

In addition, RMC will send out a special communication to our email newsletter distribution list with vaccine updates. If you would like to be added to this mailing list, please sign up at regmedctr.org/email-newsletter.