FAQs

COVID-19 (Novel Coronavirus)

Am I more safe from COVID-19 indoors or outdoors?

Outdoors. When you are outside, respiratory droplets fall out of the air much more quickly than if you are indoors. With less COVID-19 virus circulating in the air, you have a lesser chance of breathing it in your mouth or nose or getting it in your eyes.

Are people screened when they come to the hospital or clinics?

Yes. Everyone who presents to any of our facilities is screened prior to entry. Screening includes asking you the following questions.

  1. Do you have a pending test for COVID-19 or have you tested positive in the last 10 days?

  2. Do you have a fever or symptoms such as a cough, difficulty breathing, sore throat or new loss of taste or smell?

  3. Have you been exposed to someone who…

    Has respiratory symptoms or

    Has a pending test for COVID-19 or 

    Has tested positive for COVID-19 in the last 14 days?    

Do face masks prevent COVID-19 from spreading?

By wearing a face covering, YOU the wearer, are helping to prevent potentially infecting others if you are pre-symptomatic or asymptomatic. Covering your face helps reduce the spread of droplets that are expelled into the air during everyday activities like talking, cheering, sneezing, coughing, etc.

Do I have to call ahead for Urgent Care?

Yes, you must call ahead before presenting to Urgent Care in Manchester. If you do not, you will be asked to return to your vehicle to call before entering the facility. This is for your personal safety as well as our staff's. Please call 563-927-7777.

Do I need to social distance if I'm wearing a face mask?

Yes. The CDC and IDPH recommend several interventions to help slow the spread of COVID-19. One of these is wearing a face mask. Another separate measure is to avoid large gatherings and to social distance (keep 6 feet from others). Frequent hand washing is yet another measure. One precaution does not eliminate the need for the others. Put on the face mask. Keep 6 feet from those around you. Avoid large gatherings. Wash your hands frequently. Do it for those around you.

Does my face mask need to cover my nose?

Yes. Respiratory droplets are expelled out of both your mouth and your nose. Your face mask needs to fit snugly over the bridge of your nose and chin, creating the best possible seal.

If you leave your nose uncovered, you are risking inhaling and expelling viral particles. You also risk self-contamination from the exterior of your mask.

How do I prevent getting COVID-19?

COVID-19 (Novel Coronavirus) is a new virus. There is currently no vaccine to provide immunity from the virus. These practices will help reduce your risk of contracting COVID-19.

  • Clean your hands often
  • Keep 6 feet of physical distance from others
  • Wear a face mask in public (that covers your nose and mouth)
  • Avoid touching your eyes, nose, and mouth
  • Avoid close contact with others
  • Cover coughs and sneezes
  • Stay home when you are sick
If I was EXPOSED to COVID-19, what do I do?

Click here for the COVID-19 Positive Patient AND Quarantine Instructions.

If you get the vaccine, why do you have to keep wearing a mask?

According to the CDC, while experts learn more about the protection that COVID-19 vaccines provide under real-life conditions, it will be important for everyone to continue using all the tools available to us to help stop this pandemic, like covering your mouth and nose with a mask, washing hands often, and staying at least 6 feet away from others. Together, COVID-19 vaccination and following CDC’s recommendations for how to protect yourself and others will offer the best protection from getting and spreading COVID-19. Experts need to understand more about the protection that COVID-19 vaccines provide before deciding to change recommendations on steps everyone should take to slow the spread of the virus that causes COVID-19. Other factors, including how many people get vaccinated and how the virus is spreading in communities, will also affect this decision.

Is COVID-19 more serious than the flu?

Yes. COVID-19 (Novel Coronavirus) is a new virus. Since it is new, everyone is susceptible to it and experts are still trying to identify the death rate associated with the virus. Current data suggests COVID-19 is at least three times more deadly than the seasonal influenza (flu) and it is more contagious.

Is it safe to wear masks? Do you breathe in carbon dioxide?

Masks and other face coverings are not airtight. Therefore, carbon dioxide cannot accumulate in dangerous amounts in the space between your face and the mask.

In fact, the extra layers of cloth between the wearer and others reduces the number of droplets that are expelled into the air during everyday activities. (e.g. speaking, singing, cheering, yelling, sneezing, coughing)

Is there a vaccine for COVID-19?

Yes. CLICK HERE for vaccine resources.

Is wearing the same mask all week ok?

No. The CDC recommends routinely washing cloth face masks after each wearing. You can put them in the washing machine and dryer with other clothes.

Don’t forget, wearing a face mask does not replace the need to wash or sanitize your hands frequently or the need to physically distance from others.

And, remember to avoid touching your face and face mask.

Should I be tested for COVID-19 if I was EXPOSED?

Testing is recommended for those exposed to COVID-19. Click here for the COVID-19 Positive Patient AND Quarantine Instructions.

Should I wear gloves to the store?

No. According to the Centers for Disease Control (CDC), the only time it is recommended to wear disposable gloves is when you are cleaning and disinfecting surfaces or if you are a healthcare worker or someone caring for a COVID-19 patient.

There are reasons why gloves aren’t always an effective protection measure outside of direct patient care. There could be a tear in the gloves or you could put them on or take them off incorrectly. However, the most important reason to not wear gloves is they give you a false sense of security - and you end up touching many things you shouldn’t, including your face, leading to self-contamination. Any germs that might be on your gloves can be transferred to all other surfaces and items you touch (such as those in your purse, etc.) In addition, there is a nationwide shortage of personal protective equipment (PPE) for healthcare workers, and this includes disposable gloves.
 

What do I do if I test positive for COVID-19?

Click here for the COVID-19 Positive Patient AND Quarantine Instructions.

What is an "approved face covering"?

An approved face covering is a 2-layer face mask that fits snugly to your face. When worn, both your nose and mouth needs to be covered.

Face shields and gaiters are NOT considered face coverings.

(NOTE: Per the CDC, if it is a 1-layer gaiter, it is not an approved face covering; if it is a 2-layer gaiter, it is approved per the CDC. However, at RMC, we continue to require people to wear a face mask. Gaiters are not allowed.)

What is considered being "EXPOSED" to COVID-19?

Click here for the COVID-19 Positive Patient AND Quarantine Instructions. This document includes exposure information.

What is the Quarantine Guidance for those exposed to COVID-19?

Click here for the COVID-19 Positive Patient AND Quarantine Instructions.