Regional Medical Center Receives 5-Star Rating for Cleanliness

Regional Medical Center Receives 5-Star Rating for Cleanliness

November 27, 2024 in News

Regional Medical Center (RMC) in Manchester has been awarded a five-star patient survey rating from the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey for cleanliness. With this rating, RMC is listed as one of the cleanest hospitals in the nation! 

The HCAHPS survey is a national, standardized survey of hospital patients who rate their experiences during a recent inpatient hospital stay. It is our distinct honor to be featured amongst the list of 350 U.S. hospitals and 13 Iowa hospitals. 

Every single day our Environmental Services team works to achieve the highest standards of cleanliness in all areas of our facility to ensure a safe environment for patients, families, and visitors. 

Sheri McKenna, Environmental Services Manager, expressed her pride in RMC's achievement. "Being recognized for maintaining a clean and safe environment at RMC is truly an honor," she said. "However, this recognition isn't about us. It's about our community. It's about ensuring that every aspect of their care at RMC contributes to their healing and comfort."

We are proud and honored to receive this recognition. Regional Medical Center is committed to providing a safe and comfortable healing environment for our community.

Pictured: RMC Environmental Services Team

• Back Row LEFT to RIGHT: Jay Richmond, Katie Vaske, Sheri McKenna, Patricia Gaimari, Sally Digman
• Front Row LEFT to RIGHT: Becky Pittman, Krista James, Deb Akerly, Linda Buehner, Lenita Bruns
• Absent from Photo: Sara Billhorn, Skye Bradley, Tracy Hoisington, Rhonda Meyer, Martha Timmer, Lisa Trainor