Nondiscrimination Notice

Nondiscrimination at RMC

Regional Medical Center does not discriminate against any person on the basis of race, color, creed, culture, age, national origin, sex, gender identity, sexual orientation, disability or sources of payment in admission, treatment or participation in its programs, services and activities, or in employment.

Regional Medical Center provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Free language services to people whose primary language is not English (qualified interpreters, information written in other languages)

If you need these services, please request them from a staff member.

Filing a Grievance

If you believe that Regional Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Chief Operating Officer, Section 504 Coordinator, Amy Mensen
Regional Medical Center
709 West Main Street
PO Box 359
Manchester, IA 52057

563-927-7355  │ amensen@regmedctr.org

You can file a grievance in person or by mail or email. If you need help filing a grievance, the Chief Operating Officer, Amy Mensen, is available to help you.

File Civil Rights Complaint

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201

800-368-1019  │ 800-537-7697 (TDD)

Complaint forms are available at hhs.gov/ocr/office/file/index.html

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