Urgent Care Hours 
(563) What to Expect in the Emergency Department
Be prepared to answer questions when you present to our Emergency Department.
Questions will include your present illness or health concern as well as your medical history (ex. medications, allergies, immunization status, previous diagnosis and surgeries).
You will be asked about your Advanced Directives.
What to Bring
- Insurance cards
- Photo ID
- List of medications
- List of known allergies
- Information about recent medical procedures or test results
Treatment
- When you arrive, staff will talk to you about your health concerns and medical history and perform a brief exam. This is called triage, the start of your medical treatment in RMC’s Emergency Department. This makes sure the most critical conditions are treated immediately.
- Our ER provider will conduct a more in-depth evaluation which may include ordering tests or procedures. Results take time. Know our staff will do their best keeping you informed on the process and answer any questions you may have.
- Before you go home, you will receive complete written instructions for you after care. It is very important that you understand this information and follow the instructions. Follow-up with your primary care provider after your visit in our ER.
Visitors
Insurance
Regardless of your ability to make payment, if you have a medical emergency or are in labor, you have the right to receive the following: (within the capabilities of our hospital’s staff and facilities)
- Appropriate medical screening
- Necessary stability treatment, included treatment for an unborn child
- An appropriate transfer to another facility if indicated
Financial Assistance Program
RMC offers financial assistance to eligible individuals. Please click here for more information or call 563-927-7405 to speak with a Financial Counselor.