Nondiscrimination Statement

Regional Medical Center (RMC) Home Care complies with applicable Federal civil rights laws and does not discriminate against any person on the basis of race, color, creed, culture, age, national origin, sex, gender identity, sexual orientation, disability or sources of payment in admission, treatment or participation in its programs, services and activities, or in employment.

RMC Home Care provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other formats.

RMC Home Care provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages.

If you need these services, contact the Agency Director at 563-927-7303. If you believe that RMC Home Care has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

RMC Home Care Director
613 W Main St
PO Box 359
Manchester, IA 52057

Phone: 563-927-7303
Fax: 563-927-7444
TTY: 563-927-7326 or State Relay Service 711 or 1-800-735-2943
Email: RMHC@regmedctr.org

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, the Agency Director is available to help.

You can also file a civil rights complaints with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:

US Department of Health & Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201

800-368-1019, 800-537-7697 (TDD)