How do I follow-up with my insurance company?
November 4, 2022 in
Call the insurance company by referencing the phone number on the back of your insurance card. Have your insurance card, date of service, facility name, billed amount, patient name and claim number ready. Ask for the status of the account. If it has been paid, ask when and to whom. If it has not been paid, find out when they expect to pay and if they need anything from you. Write down the information you are given as well as the name of the person you spoke with at the insurance company. If the bill does not get paid in the time frame they gave you, follow-up with the insurance company again.