Nondiscrimination Notice

Discrimination is Against the Law

Regional Medical Centers complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (consistent with the scope of sex discrimination described at 45 CFR § 92.101(a)(2)) Boone County Hospital does not exclude people or treat them less favorably because of race, color, national origin, age, disability or sex.

Regional Medical Center provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic formats, other formats)
• Provides free language assistance services to people whose primary language is not English, which may include:
  • Qualified interpreters
  • Information written in other languages

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact Amy Mensen, Compliance Officer.

Filing a Grievance

If you believe that Regional Medical Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Amy Mensen, Compliance Officer
Regional Medical Center
709 West Main Street
PO Box 359
Manchester, IA 52057

563-927-7355  │ compliance@regmedctr.org

You can file a grievance in person or by mail, or email. If you need help filing a grievance, Amy Mensen, Compliance Officer, is available to help you.

File Civil Rights Complaint

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington, DC 20201

800-368-1019  │ 800-537-7697 (TDD)

Complaint forms are available at hhs.gov/ocr/office/file/index.html